If you can't find help for your problem on line and you have WWW access, you should see http://www.redhat.com/mailing-list.html. Here you can search the archives of the redhat-list. Most all questions have already been answered there.
If you've exhausted all options in finding help for your problem, you next best alternative is to ask for help on the Red Hat Mailing Lists. For the most up to date info, see http://www.redhat.com/mailing-list.html.
The request addresses for each of our lists is:
email@example.com firstname.lastname@example.org email@example.com firstname.lastname@example.org email@example.com firstname.lastname@example.org email@example.com
To subscribe, send mail to the address of the list you want to subscribe to with ``subscribe'' in the Subject line.
To unsubscribe, send mail to the address of the list you want to unsubscribe from with ``unsubscribe'' in the Subject line.
Then to send mail to the list, you just send it to the address above without the ``-request'' in the name. The only exception to this is the redhat-digest which is only a digest version the redhat-list. In that case the address is ``firstname.lastname@example.org''.
Another good source of help is the comp.os.linux hierarchy on USENET. If you are familiar with news, you should check it out. I won't go into using News here. There will be a ``Using News'' Tips document at some point to help with that.