Previously we've used other carriers, but have experienced varying degrees of problems. By shipping with FedEx exclusively, our customers will receive the service of the world's most on-time and trouble free carrier. In addition we will be able to take advantage of FedEx's advanced automation and electronic capabilities to bring advanced order tracking features to our customers in the future.
We used to do our fulfillment with a company located in Connecticut. Since we've relocated our sales offices from CT to North Carolina, communications between the two locations has been difficult. Our new fulfillment house is a 10 minute drive from our offices, and has advanced integration with FedEx to boot.
Our order system now supports ordering through a secure web server, so your credit card transactions are safe. We are using the *Stronghold server which is based on the high performance Apache web server. Now that this service is available, we will no longer be accepting orders via PGP email.