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3ware® User Guide > Troubleshooting > Error and Notification Messages > Error and Notification Message List

0001 Controller reset occurred
Event Type
Information
Cause
The device driver has sent a soft reset to the 3ware RAID controller. The driver does this when the controller has not responded to a command within the allowed time limit (30 sec.). After the soft reset command has been sent, the driver will resend the command.
Action
If this message occurs more than three times a day, collect the system logs and contact Technical Support.
See Also
For how to collect the system logs, see http://www.3ware.com/kb/article.aspx?id=12278
For more information regarding FreeBSD installation, see KB articles 14850: http://www.3ware.com/kb/article.aspx?id=14850

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