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Troubleshooting > Error and Notification Messages

0038 SO-DIMM not detected
Event Type
Error
Cause
The 3ware 9500S RAID controller is inoperable due to missing SO-DIMM memory.
Note: This message only applies to the 3ware 9500S controller, which has removable memory. Other 3ware controller models do not have memory that can be removed.
Action
Install a compatible SO-DIMM on the controller.
See Also
For a list of SODIMMs compatible with the 9500S, see
http://www.3ware.com/KB/article.aspx?id=11748.

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