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3ware® User Guide > Troubleshooting > Error and Notification Messages > Error and Notification Message List

0009 Drive timeout detected
Event Type
Error
Cause
A drive has failed to respond to a command from a 3ware RAID controller within the allowed time limit (20 secs.). After sending this error message, the controller will attempt to recover the drive by sending a reset to that drive and retrying the failed command.
Possible causes of drive time-outs (also known as ATA-Port time-outs) include a bad or intermittent disk drive, power cable or interface cable.
Action
If you have checked hardware connections and no cause other than the drive can be found, replace the drive.
You may also want to use the drive manufacturer’s diagnostic and repair utilities on the drive.
See Also
For links to drive manufacturer diagnostic utilities and troubleshooting advice, see http://www.3ware.com/KB/article.aspx?id=14924.
Basic Troubleshooting: Check This First

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