3ware HTML Bookshelf



3ware® User Guide > Troubleshooting > Command Logging

Command Logging
All changes that are made to RAID configurations using 3DM or CLI are automatically stored in a special log file, tw_mgmt.log. This log can be helpful to AMCC technical support for troubleshooting problems with your RAID controller and units.
Under Linux and FreeBSD tw_mgmt.log is in the /var/log directory.
For Windows Vista and Windows Server 2008, tw_mgmt.log is in \ProgramData\AMCC.
For earlier versions of Windows, tw_mgmt.log is in \Documents and Settings\All Users\Application Data\AMCC.
When you install 3DM, you are given the option of turning Command logging on or off. If you later want to disable it, you can do so through the CLI. (For details see the 3ware SAS/SATA RAID Controller CLI Guide.)
There are other logs that may be useful to technical support. For instructions in how to collect the system logs, see http://www.3ware.com/KB/article.aspx?id=15123.

Copyright AMCC 2004-2008
To contact Support, log in at https://www.3ware.com

www.3ware.com
1-858-535-6517
1-800-840-6055